CORPORATE PROFILE

Mission

The Normand group is a privately owned Canadian corporation engaged in the industrial distribution sector as well as the retail sale of products intended primarily for woodworking.

Organization

In business since 1950, Normand has, over the years, grown into a national organization and one of the largest importers / distributors in Canada.

The company relies on a team of dynamic, experienced people who are eager to share both their knowledge and their vast experience. In addition to the administrative center in Lévis, two other regional points of sale are located in Laval and Cambridge (ON).

Market

Normand's clientele is mainly made up of manufacturers working in secondary wood processing. They are primarily manufacturers of residential and office furniture, doors and windows and kitchen cabinets, as well as general joinery and specialized cabinetry. There are also several manufacturers and institutions working in other sectors of activity, as well as a growing number of craftsmen, handymen and woodworking enthusiasts. The customers served cover central and eastern Canada.

Products and Services

Normand is the only distributor to offer a "single source" supply concept where the customer can find answers to all his needs, whether he is a specialized manufacturer or even a hobbyist cabinetmaker.

Among the wide range of products offered, we find:

  • Production machinery and specialized equipment for industrial manufacturers.
  • Workshop machinery and specialized tools for professional craftsmen and cabinet makers.
  • A full line of industrial supplies designed to maximize efficiency and performance.

Normand also offers original parts as well as full technical support allowing users to properly operate and maintain their equipment.

Suppliers

In addition to representing certain world-renowned manufacturers, each in their respective field, Normand offers some of the best-known and most recognized brands in terms of quality for commercial and industrial use. The stability as well as the continuity of relations maintained with our suppliers constitutes the pledge of a prolonged service for our customers.

Philosophy

Experience + expertise = solutions

Normand continually invests in the training and development of our staff. The acquisition of modern communication and management tools as well as their continuous updating are part of our commitment to excellence. It is thanks to the accumulated experience and the expertise developed within the industry that we are able to offer our customers proven solutions.

Strategy

At Normand, our main objective is to develop and maintain a long-term relationship with our customers. The success of tomorrow depends not only on new concepts and innovative ideas, but also on a closer partnership between the various stakeholders.

We are convinced that the supplier - distributor – end user relationship is not only important, but must also be dynamic and complementary in order to be able to develop appropriate solutions to each individual's needs. The success of one now depends on that of others! This is the strategy of the winners and it is part of our commitment to want to offer products and services that meet the expectations of tomorrow.