Terms and conditions

Payment method

Visa and Master Card credit cards are accepted on this website. 


To cancel an order placed through the www.normand.ca website, simply contact our e-commerce department within 24 hours of your purchase  by writing to [email protected] .


Normand remains attentive to your needs. That is why we are committed to providing you advice to the best of our knowledge. We offer a range of quality products aimed at meeting your expectations. Most of the products offered on our website are covered by the original manufacturer’s warranty. In case of an error or non-compliance on an online purchase, please refer to our return policy.