Our Services


Sales advice

Our experienced representatives will be able to support you from start to finish in the realization of your project. Whether you are in the planning or implementation stage, our team will be there to advise you and offer you solutions tailored to your needs. Thanks to our concept of "one source" supply, you will be able to find all the tools, accessories and supplies you need to get your machines up and running. Don't waste any more time, contact us!


Sharpening and Special Cutting Tools

In collaboration with local sharpeners, we offer a deposit for the sharpening of your cutting tools. All you need to do is bring your cutting tools to one of our 3 stores and our partner sharpener will come and collect them. Ask your representative to know the pick-up schedule!

Are you looking for a special saw blade or router bit or a band blade of a specific length? Send us your detailed request so that we can meet your needs. Request a quote now!


Technical assistance

Our technical department is made up of experienced technical advisers and technicians trained directly at the factory to offer you a service adapted to your needs:

  • Telephone support : You can contact a technical advisor by telephone to obtain information or seek advice in order to find a solution to your problem.
  • Remote assistance: Depending on the type of machine in operation and the level of integrated technology, it is possible to benefit from the remote assistance service. A technician will then take remote control of your machine's computer to diagnose and resolve the problem.
  • Visit of a technician: On request, it is possible to schedule a visit by one of our qualified technicians to start up, repair or maintain your machine as well as train your staff.


Prevention maintenance program

Our technical department can also offer you a preventive maintenance program to optimize the performance and longevity of your equipment. Depending on the type of machine in operation, we will establish with you a schedule of important maintenance to be carried out and you can contact us at your convenience to set up an appointment.